Return & Refund Policy

At ShopViaStore (Venture of Giriraj Enterprise), we aim for 100% customer satisfaction. If you're not happy with your purchase, here's how we handle returns and refunds:

1. Return Eligibility

• Returns are accepted within 7 days of delivery.

• The item must be unused, in its original condition, and in original packaging.

• Return shipping costs are the responsibility of the customer unless the item is defective or wrong.

2. Non-Returnable Items

• Used or damaged items.

• Custom-made or personalized products.

3. Refunds

• Once we receive and inspect the returned item, your refund will be processed within 5–7 business days.

• Refunds will be credited to your original payment method.

4. Exchanges

• We only replace items if they are defective or damaged. Contact us immediately if this occurs.

5. Cancellations

• Orders can only be cancelled before they are dispatched. Once shipped, the return process must be followed.

To initiate a return or raise a concern, please contact us at:
📞 +91 88667 58899
✉️ girirajenterpriseecom@gmail.com